Dear guests,
after the excitement of the past few months, we are very pleased to be able to reopen our hotel for the summer season with you on July 3rd, 2020. In this exceptional situation, we have been particularly concerned with the safety of our guests during their stay.
Your stay with us should be free of worries and fears, so we have taken extensive measures.
Please find below any information concerning the current status of our measures within the Olympiaregion Seefeld:
Hygiene measures
We kindly ask you to bring your personal mouth- and nose protection and to wear it in closed public areas to protect you and your fellow human beings.
We updated our hygiene standards - which have already been on the highest level (HACCP) – and implemented the latest hygiene concepts in consultation with health experts.
You will find disinfection stands at relevant places all over the hotel area. The cleaning intervals have been increased - all rooms additionally disinfected. Doorknobs, remote controls., etc. are disinfected at regular intervals.
In addition, all of our rooms in the entire hotel are equipped with openable windows. This guarantees an optimal supply of fresh air.
Check in – reception area
To shorten waiting times at the front desk, we kindly ask our guests to send the necessary information for check-in by email before arrival. Each guest will receive a personal information email in advance.
Rooms
The preparation of our hotel rooms is carried out according to the highest and strictest hygiene standards. Our employees work with cleaning supplies containing disinfectants. The laundry is washed in-house according to strict hygiene regulations, also in addition of disinfectant (with covid certification).
For your safety, we do not use decorative pillows, decorative blankets or any other decorative items during these times. You can find closer information material on the internet, by using the QR code.
Garten Eden & Spa
A transmission of the corona viruses via the bath- and pool water is considered unlikely. Nevertheless, we pay particular attention to the correct distance in saunas and the pool. In compliance with the minimum distance and the maximum number of people, we assume that we are allowed to open our sauna and our heated outdoor pool. The maximum number of people is going to be set by the authorities.
Massage & beauty treatments will take place in limited supply with special safety and hygiene measures.
Sports and activity program
We kindly ask you to bring (as far as possible) your own sports equipment (rackets, balls, etc.). Of course, all outdoor sports facilities provided by our regional partners, are available and open.
Check Out
For the safety of our guests, all hotel rooms are subjected to a particularly intensive disinfection. In order to meet the necessary time for this procedure, we ask you to adhere to the check-out time.
Our employees / The Hotel Eden Seefeld health-standard
We are committed to the highest hygiene and cleanliness standards to protect our guests and employees. In close coordination with doctors and health experts, we continuously develop behavioral rules that are adapted to the respective situation. We clean our staff house according to the same hygiene regulations as our guest rooms.
In case of illness
If you do not feel good or have symptoms of illness, please stay in your room and call the reception desk. We will take care of everything else.
For the sake of the environment
Due to our wish, to also take care of the environment, we have decided to do without disposable tableware wherever possible. Our dishes are disinfected according to the latest hygiene standards during the cleaning process.